Important Information
Policies
To help make your stay at El Castell Motel in Monterey as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Straightforward policies for a worry-free stay.
Check-In / Check-Out
- Check-in: From 3:00 PM
- Check-out: Until 11:00 AM
Photo ID and credit card required upon check-in.
Minimum Age
Guests must be 18 years or older to register.
Payment & Deposit
All major credit cards accepted; deposits may apply for incidentals.
Smoking Policy
100% non-smoking property. Designated outdoor smoking areas available.
Pet Policy
Pets are not permitted; service animals are welcome.
Cancellation Policy
Most reservations can be canceled free of charge up to 24 hours before arrival. Late cancellations may incur one night’s charge.
Quiet Hours
Quiet time from 10:00 PM to 7:00 AM to ensure guest comfort.